

- 15
- 2025.04
故事始于一封带着试探的邮件:客户项目需求涉及特殊型号产品及定制化打孔支架,当营销部同事翻译完这封充满专业术语的邮件时,没人想到,这个看似 “麻烦” 的订单,会成为我们打开大洋洲市场的钥匙。
The story began with an email with a hint of inquiry: the customer's project requirements involved special model products and customized punching brackets. When the marketing department colleagues translated this email full of professional terms, no one thought that this seemingly "troublesome" order would become the key to opening up the Oceania market.
尽管客户此前已有长期合作的固定供应商,但经过我司业务团队长达数月的专业沟通与耐心跟进,终于以诚意与实力打动客户,获得了首次试订单的宝贵机会。针对客户的特殊需求,我司迅速响应需求,专项组建技术攻坚组,根据产品特性重新研发模具方案,仅用15天即完成首单交付。客户收到首批货物后,对产品的精密工艺与交付效率表示高度认可。
Although the customer had a long-term cooperation with a fixed supplier, after our business team's professional communication and patient follow-up for several months, we finally impressed the customer with sincerity and strength, and won the valuable opportunity to obtain the first trial order. In response to the customer's special needs, we quickly responded to the demand, set up a special technical attack team, and re-developed the mold plan according to the product characteristics. We completed the first delivery in just 15 days. After receiving the first batch of goods, the customer expressed high recognition of the precision of the product and the efficiency of delivery.
基于首次合作的良好开端,客户逐步将该项目的配套配件订单交由我司承接。从试订单到项目全周期合作,所有订单均实现零质量问题交付,生产周期平均比客户原供应商缩短25%。在支架及配件产品的生产中,客户对我们的生产效率与品质均表示高度认可。面对客户图纸需求,技术团队深度分析优化,提供兼具专业性与经济性的解决方案,同样收获客户盛赞。通过项目全流程的默契协作,客户对产品质量及后期服务给予极高评价,并主动表达长期合作意愿,期待未来携手更多项目。
Based on the good start of the first cooperation, the customer gradually entrusted our company with the order of accessories for this project. From the trial order to the full-cycle cooperation of the project, all orders were delivered with zero quality issues, and the production cycle was on average 25% shorter than the original supplier of the customer. In the production of brackets and accessories, the customer expressed high recognition of our production efficiency and quality. Faced with the customer's drawing requirements, the technical team deeply analyzed and optimized, providing a solution that is both professional and economical, which also won the praise of the customer. Through the tacit cooperation of the whole process of the project, the customer gave a very high evaluation of the product quality and after-sales service, and actively expressed the intention of long-term cooperation, looking forward to working with more projects in the future.